Hello! I have a problem with my receipt number given by my employer. Every time I check my status USCIS Case Status online it says “ Your case can not be found at this time in Case Status Online. Please check your receipt number and try again.”
I emailed my employer regarding this, and she told me that it’s natural because some of the applications are not updated in the USCIS online. I’m wondering with her response, she said the company filed my application April 1 but still no update. Anyone here has the same problem with me? thanks!
USCIS Case Status Online
You are not the only person who saw the error message – Your case can not be found at this time in Case Status Online. Please check your receipt number and try again.
USCIS have redesigned the case status website and made it more informative. Almost everyone looking at USCIS case status online seen similar errors and its due the following reason
The United States Citizenship and Immigration Service (USCIS) National Benefits Center (NBC) Liaison Committee has identified that there is a problem with the interface tool for the “Case Status Online.”
Not only has this problem caused much delay in the recording of new receipt numbers in the system, it has hampered the updating of status information for those cases already in the online system. The Liaison Committee stated that the issue was not limited to NBC filings, and that the problem has been recurring.
The NBC Liaison Committee did not provide a time estimate of when they expected the interface to be fixed.
So, if you USCIS online case status shows error message, have your employer or immigration attorney follow-up with USCIS.